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  • How do I book and pay for a course?
    You can book your place on a group workshop by using the online calendar. Just like booking a concert or theatre ticket, we require full payment upfront in order to secure your place. The exceptions to this are our beginners bootcamp and facial treatments (the essentials) class, where you pay 50% now and the remaining 50% is then due two weeks before the course itself. We accept online payment via credit or debit card. If you would like to pay by bank transfer, please get in touch to arrange this. If you require one-to-one or in-house training, the quickest way to sort things is to give us a call so that we can discuss dates and details.
  • Do you offer one-to-one training?
    Yes. Private tuition is available at any of our regional training centres or onsite at your own premises. Please contact us for more information.
  • I have a few therapists/students who need training, can you come to us?
    Yes. We are happy to run training at your own premises, whether that’s a salon, spa, barbershop or college. Please get in touch to discuss your requirements.
  • Who can attend your courses? Do you train male and female therapists?
    We welcome students of all genders aged 18+ onto our courses. We are LGBTQ+ allies and employ male and female tutors.
  • How many people do you train at a time?
    Our classes are kept deliberately small to ensure plenty of individual attention. If you are attending one of our pre-arranged workshops at a regional venue, we typically only train 2 people at a time. We can and do train larger groups where requested, for example when running onsite classes at salons, barbershops and colleges.
  • What time do your courses start and finish?
    Start and finish times are highlighted when you select a course through the online calendar. If you need a little wriggle room due to childcare arrangements or train timetables, just drop us a line and we’ll see what we can do. A big benefit of running smaller classes is that we can often move things around to help minimise your stress levels!
  • Do I need to bring anything with me?
    Please bring a pad and pen for making notes. On full day courses we recommend bringing lunch with you, as not every venue is within walking distance of local eateries. Light refreshments are provided on all classes. Unless specifically stated, everything else needed on the day of training is provided by us, including models.
  • What should I wear?
    Dress comfortably! As these are practical workshops, we recommend wearing something you won’t mind getting dirty. A salon uniform or medical scrubs are great, if you have them. If not, then a tunic, t-shirt or polo shirt with jeans or trousers are all absolutely fine. Avoid dangly sleeves, long nails and jewellery that might get in the way!
  • Can you help with travel and hotel recommendations?
    Your booking confirmation will include a map and suggestions for local accommodation. All of our training venues are easily reached by public transport. Some of our trainers also offer a pick-up and drop-off service. If you get stuck, give us a call and we’ll be happy to help!
  • Do you issue a certificate and are your courses recognised by insurance providers?
    Yes. Upon successful completion of all assessment activities you will be issued with a printed certificate of achievement in the techniques covered. All Axiom courses are accredited through the Guild of Beauty Therapists, enabling you to gain insurance from several UK brokers. If you are already insured through a different provider, please check that they will accept our certificates (most do - we have yet to have a student be refused cover).
  • What is your cancellation and refund policy?
    Our full policy is explained in our terms and conditions, but here is a brief summary: Cancellations or changes to bookings made by you MORE than 14 days before training will receive a 50% refund of the total course price. Cancellations or changes made by you LESS than 14 days before training will not be eligible for refunds, and payment of any outstanding fees will also be due. If you unable to attend training due to illness, you may rebook onto a future class without financial penalty if proof of illness is provided (e.g. a doctor’s note or positive COVID test).
  • Which of your waxing courses are suitable for beginners?
    Our two-day beginners bootcamp and half-day men’s facial waxing classes are both suitable for those without any prior experience of waxing. They cover all the necessary theory and hands-on techniques to get you up and running safely. Our post-graduate male and female intimate waxing courses are only open to therapists already in possession of a basic waxing qualification.
  • Other beginners courses are only one day long, why is yours two days?
    Put simply: we don’t think one day of training is enough. Our in-depth course will equip you with a thorough grounding in all aspects of waxing, both theoretical and practical, laying the foundations for a successful and profitable hair removal career.
  • Does your beginners bootcamp cover female waxing?
    Our beginners course concentrates on teaching you how to wax the most requested body parts for men. However, by the end of the two days you will be able to carry out basic body waxing for both male and female clients (after all, underarms are underarms!).
  • Does your beginners bootcamp include intimate waxing?
    Intimate waxing techniques for male clients are covered on this particular course. Once qualified, separate training in female intimate waxing is available from us if desired.
  • What is the difference between strip and peelable wax?
    Strip wax is also known as soft or warm wax. It is the most popular method of temporary hair removal in UK beauty salons. Warm, sticky wax is applied to the body with a spatula or roller unit and then removed with a paper or cloth strip, taking unwanted hair with it. Peelable wax is also known as hot wax, non-strip wax, hard wax or film wax. It differs from strip wax in that it is applied in smaller, thicker sections and actually sets on the skin, ‘shrink wrapping’ around hair as it dries. Once set, the hardened wax is then removed by hand, taking the encapsulated hair with it. Strip wax and peelable wax are each suited to different parts of the face and body. To ensure you are fully equipped to offer your clients the best and most comfortable waxing service possible, both methods are taught on Axiom courses.
  • Do I have to get waxed myself during the class?
    Students attending our beginners bootcamp should come prepared to have their own back, chest, legs or underarms waxed. Delegates on our facial waxing course will wax each others eyebrows, nostrils and ears. Therapists attending our female intimate waxing class will work on each other. Why? We think it’s important to experience basic waxing techniques yourself, so that you know what it feels like for your clients. Trust us: it will make you a better waxer. If you are unable to be waxed for any reason, please let us know at the time of booking.
  • Do I need to bring a model?
    We understand how difficult it can be to find willing victims when you are just starting out. For this reason, models are provided for all group workshops that take place at an Axiom venue. The only exception to this is our facial waxing course, where you will need to bring someone hairy with you. If this is not possible, we may be able to arrange a model for an additional fee - please get in touch to check this in advance. If we are running in-house training at your own premises, you will need to provide enough models to ensure everyone gets a fair crack at the spatula. We’ll agree numbers and timings with you in advance.
  • Can male therapists attend your female waxing courses and vice versa?
    Yes. Please be aware that male students may need to bring a model with them if attending our female intimate waxing course - get in touch to check, as we may be able to find someone for you.
  • Do you sell a starter kit?
    Yes. We’ve teamed up with Just Wax Expert from Salon System to offer Axiom students an exclusive kit containing their fantastic double heater, hot and strip waxes, pre/post-wax lotions and enough strips and sticks to get you up and running. These are available to purchase from your trainer on the day of your class, if desired. For facial waxing, Barbepil start-up packages can be ordered directly from HOF Beauty after training - available at a discounted price for Axiom graduates.
  • Which of your skin care courses are suitable for beginners?
    Our two-day facial treatments (the essentials) course is suitable for students without any prior experience. Our advanced classes (backs & booties and lift & glow) are only open to therapists with an existing skin care qualification, whether obtained through us or another provider.
  • Other introductory facial courses are only one day long, why is yours two days?
    As with our waxing bootcamp: we simply don't think one day is enough. We want you to hit the ground running when we release you back into the wild. That extra day ensures you have plenty of time to practice on multiple models, troubleshoot any issues and thoroughly pick our brains.
  • Do I need to receive a treatment myself?
    Ideally, yes, students will work on each other. If you are unable to receive a skin care treatment for any reason, please let us know at the time of booking as we will need to arrange additional models.
  • Do I need to bring a model?
    We provide practice models for all group workshops that take place at an Axiom venue. If we are running in-house training at your own premises, you will need to provide the models. Numbers and timings will be agreed with you in advance.
  • Do you sell a starter kit?
    We do indeed. We’ve teamed up with Bielenda Professional to offer two amazing value kits for Axiom students: a facial starter kit and a body treatments package. Both are available to purchase from your tutor on the day of training, if desired.
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